Important Notice: Anti-Fraud Statement

Dear customers, we would like to remind you that Taiwan Blue Magpie Tea/Leopard Cat Rice will never, under any condition, contact you to obtain or verify personal information such as bank accounts or credit cards. We will never ask customers to perform financial transactions such as remittances, refunds, or payment adjustments at the counter or at an ATM. If you receive suspicious phone calls or text messages, please exercise caution and do not passively follow instructions from unknown callers. When in doubt, promptly contact Taiwan Blue Magpie Tea/Leopard Cat Rice or call the 165 Anti-Fraud Hotline in Taiwan to verify and report the case and avoid falling victim to scams.

Fraud is increasingly rampant, and scamming techniques continue to evolve. Common verbal tactics include correcting "repeat orders, credit card refunds, errors in the order, wrongfully scanned barcodes, incorrect price data requiring additional payment, credit installment plans, and membership upgrades". These are common signs of fraud you should look out for to avoid falling victim to scams.

Additionally, if you have ever signed up for any platforms and engaged in activities such as paid upgrades or credit deposits, please safeguard your personal information and do not disclose personal data to third parties through messaging apps. If you receive paper documents, be sure to remove all sensitive information before disposal to protect your rights. In case of payment disputes, you can reach out to your bank to mark the disputed charge as a contested item and request a replacement card to prevent forced payment of the disputed charges.

For more anti-fraud information pertaining to purchases in Taiwan, visit:

165 Anti-Fraud Network at:

https://www.165.gov.tw/

Anti-Fraud Facebook Page:
https://www.facebook.com/165bear/

Customer Service Hotline: 0229323678

Email: service@bluemagpietea.com